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Acceptable Use Policy

clara&co  ·  GMR & CCG Limited

This Acceptable Use Policy sets out the terms between you and Clara&Co under which you may access our website. This policy applies to all users of, and visitors to, our site.

1. Prohibited Uses

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national, or international law or regulation (including the Data Protection Act 2018 and UK GDPR).
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material (spam) in breach of PECR.
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, or any other harmful programs designed to adversely affect the operation of any computer software or hardware.

2. Intellectual Property Rights

  • We are the owner or the licensee of all intellectual property rights on our site, including our brand name, logo, and the curated product descriptions. These works are protected by copyright laws.
  • You may print off one copy, and may download extracts, of any page(s) from our site for your personal use. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us.

3. Site Security & SSL

  • Our website is secured with an SSL certificate to protect your interactions. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer, or database connected to our site.
  • You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

4. Transparency & Fair Trading

In accordance with the Consumer Protection from Unfair Trading Regulations 2008 and the Digital Markets, Competition and Consumers Act 2024, we strive to provide a transparent shopping environment. Users are prohibited from:

  • Using automated systems or software to extract data from our website for commercial purposes (“screen scraping”).
  • Providing false information during the checkout process or when contacting us via our Contact Us page.

5. Linking to Our Site

  • You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
  • You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

6. Suspension & Termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. Failure to comply with this policy constitutes a material breach of our Terms and Conditions, and may result in our taking all or any of the following actions:

  • Immediate, temporary, or permanent withdrawal of your right to use our site.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis resulting from the breach.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
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